Wednesday 12th April 2017

Website Status page offline

Overview

In an ironic twist, our WIFIPLUG status page went down, and we couldn't update the status page to say our status page was down.

Resolution

The MySQL server powering the status page switched itself off. Upon restart, it didn't configure itself correctly. We migrated over to a different MySQL instance.

Further Notes

The web server hosting our status page is hosted by a different provider to our main production servers, in a different datacenter altogether. The two incidents aren't related, just very poorly timed!